﹝International﹞ Returnand Refund application
◍ Individual listing is customized orders, therefore we only acceptreturn and refund for faulty products.
◍ To avoid misunderstands, Baking Fun suggests customers to make a video recording when opening the package. The video must show clearly the unopened package, the opening process, products and packing list. Any damage caused by misuse of users shall not be accepted. Customers need ot contact us within 7 days via email with the video attached, in order for refund or return application to be accepted.
◍ International shipping may cause scratches, dents, deformation, dampness orunusual smell of the outer packaging. The above conditions will not count asthe product being faulty, as usage is not affected.
◍ Please contact us via email in order to apply for return or refund.If you are not sure if the conditions are met or not, please also contact us,we will coordinate with you.
◍ Before returning, please contact us and reach an agreement first. Baking Fun will not accept the return or refund application if products are returned without coordination. Customers need to pay the freight before re-shipment.
◍ If you wish to return the products, the goods need to be unused withcomplete packing, and must include any accessories or gifts. Also include thepacking list we sent out. Please pack carefully when returning. If the product isdamaged badly during the return shipment, this may affect your returning rightsand interests.
◍ Baking Fun currently accepts NTD only. The exchange rates of national currencies are based on the exchange rate and the relevant regulations of the bank that issued your credit card. In the case of return and refund, Baking Fun will use NTD to apply for a refund to your credit card issuer. The amount of local currency you receive will be accordance to the actual bank exchange date. There might be exchange difference due to the currency rate fluctuations.